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Dear Affinity Program Managers,

Capital One® has decided to discontinue the Card Lab Connect Program, effective June 17, 2014. We plan on converting the existing Accounts in the Program to Capital One branded rewards cards by the end of this year.  These existing Accounts will continue to use their current cards until they are converted. Please be assured that we will be sending detailed information to the Program’s existing cardholders at least 45 days in advance of the conversion. Capital One will continue to provide the Organization Payments up until September 30, 2014.

Although the Card Lab Connect Program is ending and a portion of each purchase will no longer be directly sent to your organization, your cardholder supporters may still be able to donate their rewards to your organization. Once their account is converted, cardholders may redeem their rewards to contribute to your organization via The No Hassle Giving Site. To search for your non-profit organization (NPO) on our site, type the NPO name in the search engine. Capital One rewards cardholders will have the ability to find your charity, click Make a Donation and follow the prompts to continue the giving they enjoy. If your organization is not recognized by GuideStar®, please visit the GuideStar® website, where you will find FAQs, an online contact form, and a chat option.

If you have any questions, please contact your Card Lab Connect Administrator at [email protected].


Capital One Partnerships